Icon Legend

This session is not on your agenda.

This session is on your agenda. Click again to remove it.

Presentation Icons

ACVIM Resident Research Award Eligible

Additional Fees May Be Required

By Invite Only

Capturing for On Demand

Cardiology Research Abstract Award Eligible

ERC Approved Lecture for ACVIM Residency

Poster

Livestream

One Health

Pre-Registration Required

Research Abstract

Specialty Symposium

ACVIM Resident Research Award Winner

Cardiology Research Abstract Award Winner

Back

11 Views

ViewAttendees 1

Business, Leadership & Communications

Patient Safety Event Impact and the Role of Personal Resilience, Good Leadership and a Psychologically Safe Culture

Patient Safety Track

Friday, June 20, 2025

1:30 PM – 2:30 PM ET

Pending CE: 1.0 Non-medical

Primary Presenter(s)

Rochelle Low, DVM, MHL, MaS (she/her/hers)

Global VP of Quality and Patient Safety
Mars Veterinary Health
Bend, Oregon, United States

Co-Presenter(s)

Jennifer Adler, VMD, DACVIM (SAIM)

Internist, Consultant in Patient Safety
Metropolitan Veterinary Associates
Bala Cynwyd, Pennsylvania, United States

Disclosure(s):

Rochelle Low, DVM, MHL, MaS: No financial relationships to disclose

Jennifer Adler, VMD, DACVIM (SAIM): No financial relationships to disclose

Presentation Description / Summary: We will discuss the impact of patient safety events on individuals and the hospital team. Concepts such as ‘second victim, culture of safety + psychological safety’ will be discussed. Importantly, key ways to mitigate the impact of patient safety events on healthcare workers will also be presented.

Learner Outcomes: 1. The learner will understand the second victim concept; how patient safety events impact veterinary team members 2. The learner will learn the preferred methods of support for people going through PS events from a study looking at a large veterinary population 3. The learner will understand the important impact of feeling psychologically safe within a team

Learning Objectives:

Learner Outcomes: 1. The learner will understand the second victim concept; how patient safety events impact veterinary team members
2. The learner will learn the preferred methods of support for people going through PS events from a study looking at a large veterinary population
The learner will understand the important impact of feeling psychologically safe within a team